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Facilities Management

Facilities management involves making sure that the environment has its systems working  together in harmony, making the commercial or residential areas safe, comfortable, and productive. Facilities management can either be done in-house by the property owner or outsourced. A case can be made for both sides so here we will take a look at whether you should outsource your facilities management or not.

In-house lets you keep control

If you want to have complete control of the management of the property, its maintenance, and repairs, then having it done in-house can give you that control. Having your own staff means that you get to directly manage and instruct your workforce, control financials, oversee inventories and thus have oversight on the whole management process.

In-house can mean fewer staff turnover

Employees that are in-house are more inclined to stay longer than those from a contractor, thereby eliminating the risk of losing the knowledge with regards to the property’s maintenance when employees leave.

In-house can reduce role redundancy

When hiring a contractor, roles may be duplicated with the contractor organization and the client which means you could spend more than needed. These overlapping roles can lead to inefficiency and conflicting priorities and voices which can be eliminated by having the facilities management be in-house.

Outsourcing lets you focus on your core business

Outsourcing facilities management on the other hand can allow the client to focus on their core business and what they are good at while they let those with expertise in facilities management do their own thing. This liberates the client to respond more effectively and efficiently to vital business matters and concerns increasing revenues in a sustainable manner.

Outsourcing brings cost savings

This is one of the key reasons for outsourcing facilities management as wages can become too costly for the business on top of the typical costs that they have. By outsourcing, the recruitment  costs will be shouldered by the contractor as they have the burden of these and the other costs related to managing workers. 

A proficient facilities management contractor has an advantage in economies of scale. The established relationships with various service partners and vendors can be leveraged to secure discounts for related services and goods on behalf of the client. The outsource contractor’s service partners and vendors can also be an extension of the client’s vendor pool.

Outsourcing offers flexibility and expertise

Augmenting or streamlining services, whatever will be fitting, can be done fast, cost-effective, and legally compliant by an outsourced contractor. The ability to scale headcount and service delivery is a unique attribute inherent to an organization that provides common services to multiple clients. With the number of years focusing on just delivering facilities management services at best, the experiences, network of right people, complete skills and talents, and appropriate technology brings confidence and expertise. With a professional service provider, they can layout various operational and financial programs to provide efficiencies fit for your business needs.  

Take the next step in outsourcing your facilities management

If your organization is ready to take that next step in outsourcing your facilities management, Santos Knight Frank is a real estate agency with a great track record of serving clients with services such as occupier services & commercial agency, investment & capital marketsresidential & sales leasing, property marketing, research & consultancy, valuation & appraisal, project management, asset management,  property management, facilities management, technical services & engineering solutions. Learn more about Santos Knight Frank through the website

If you want to know more about facilities management, you can also read about Facilities management outsourcing: Five steps to success.

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About Santos Knight Frank

The world of real estate can be a difficult place to navigate. Whether property is your investment or a tool that drives your business success, you need a partner who can guide you in every step of the way.

Since 1994, Santos Knight Frank has been guiding Fortune 1000 companies, BPOs, private clients, and institutions in all facets of real estate. We advise companies on their best office, retail, and industrial location, oversee commercial fit-out projects, and manage facilities. We have facilitated over 4 million sqm of office transactions on behalf of clients and managed over 40 million sqm of real estate under our property & facilities management arm.

Our residential brokerage platform and wide collection of bespoke homes allow our private clients to buy, lease, and sell properties within their budget, timeline, and lifestyle.

For landlords and investors, we provide valuations and appraisal, consultancy and research, sales and leasing, and property management services across the Philippines.

Santos Knight Frank is part of the global Knight Frank network of over 384 offices in 51 markets, including the strategically important U.S. partnerships with Cresa (commercial real estate) and Douglas Elliman (residential real estate).

We are locally expert and globally connected, end-to-end and best-in-class – as any great partner in property should be.